Terms and Conditions
YANAGaia – Forest & Spirit
Last updated: 11 November 2026
Welcome to YANAGaia. These Terms and Conditions explain what you can expect when accessing my website or booking a wellbeing session.
My aim is to offer a welcoming, respectful and person-led experience, with clear communication and consideration for individual needs.
1. About YANAGaia
YANAGaia is an independent, sole-trader wellbeing service based in Coventry, UK.
Services may include:
- Usui Reiki and AstroReiki sessions.
- Nature-based wellbeing sessions, including mindful walking, gentle movement and woodland therapy.
- Individual wellbeing support and mentoring.
Services are offered in person, outdoors or remotely, depending on the activity and arrangements agreed.
2. Nature of the Services
YANAGaia offers complementary and holistic wellbeing services intended to support relaxation, reflection and personal wellbeing.
Reiki, astrology and other holistic practices are not substitutes for professional medical, psychological or psychiatric advice, diagnosis or treatment.
No particular outcome or benefit can be guaranteed.
If you have concerns about your physical or mental health, please seek advice from an appropriately qualified healthcare professional. Do not stop or change prescribed treatment because of a YANAGaia session.
3. Bookings and Appointments
Appointments may be requested through the website, online booking facilities or direct communication.
A booking is confirmed once the appointment details have been agreed.
For AstroReiki, you may be asked to provide your birth date, time and location in advance to allow preparation of your natal chart.
You may also be asked about relevant health considerations, allergies, accessibility requirements or other information necessary to provide a comfortable and appropriate session.
You are welcome to discuss your needs or ask questions before booking.
4. Prices and Payments
Session prices are displayed on the relevant service pages or confirmed before booking.
Payment arrangements will be explained when your appointment is confirmed. Payment will be required before your AstroReiki and 1-1 session. These may include bank transfer or PayPal.
Any additional costs will be discussed and agreed in advance.
5. Cancellations and Rescheduling
I understand that circumstances change, particularly when managing health conditions, caring responsibilities or fluctuating energy levels.
Where possible, please provide at least 24 hours’ notice if you need to cancel or rearrange your appointment.
I appreciate that unexpected circumstances arise, and I will approach cancellations with understanding and flexibility
If I need to cancel a session due to illness, unforeseen circumstances or safety concerns, I will offer an alternative date or refund any payment made for a session that cannot be provided.
Your statutory cancellation and refund rights remain unaffected.
6. Health, Wellbeing and Informed Participation
Participation in YANAGaia services is voluntary.
You are encouraged to share any relevant health considerations, allergies, mobility needs or sensory preferences that may affect your comfort or safety.
You may ask questions, request adjustments, take a break or withdraw from an activity at any time.
Reiki sessions are provided with your consent, and you may ask for the session to stop at any point.
7. Outdoor Activities and Personal Safety
Nature-based activities take place in outdoor environments where weather, terrain and other natural conditions may vary.
Risk Assessments are done for activities and reasonable adjustments made where practical.
Participants are encouraged to wear suitable clothing and footwear, consider their individual needs and follow reasonable safety guidance.
Outdoor sessions may be changed, postponed or cancelled if conditions are unsuitable.
Nothing in these terms excludes liability where doing so would be unlawful.
8. Respect, Confidentiality and Safeguarding
YANAGaia aims to provide a respectful and inclusive environment.
Personal information shared during individual sessions will be treated confidentially, subject to the circumstances explained in the Privacy Policy.
Where there are reasonable grounds to believe that someone is at risk of serious harm, relevant information may need to be shared with appropriate safeguarding or emergency services.
Disrespectful, threatening or unsafe behaviour may result in a session being stopped.
9. Personal Information and Privacy
Personal information is handled in accordance with the YANAGaia Privacy Policy, including arrangements for consultation records, safeguarding and data retention.
You can read the Privacy Policy at:
10. Website Content and Intellectual Property
The text, photographs, graphics and other original content on this website belong to YANAGaia or their respective rights holders, unless otherwise stated.
Please do not reproduce or use original materials commercially without permission.
External links are provided for information or convenience. YANAGaia is not responsible for the content or privacy practices of external websites.
11. Your Consumer Rights
Services will be provided with reasonable care and skill, in accordance with applicable UK consumer law.
Nothing in these Terms and Conditions limits or excludes your statutory consumer rights or any liability that cannot legally be excluded.
12. Changes to These Terms
These Terms and Conditions may be updated to reflect changes in services, working practices or legal requirements.
The latest version will be available on this website. Changes will not retrospectively remove rights under bookings already agreed.
13. Contact
For questions about bookings, services or these Terms and Conditions, please contact:
YANAGaia – Forest & Spirit
Email: ReikiForestSpirit@yanagaia.co.uk
Website: https://yanagaia.co.uk/